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Our Staff | Altrust

We put our best team in the place to do awesome things!

Altrust Home Help is committed to providing top-quality staff at the most competitive rates. We have full business insurance and aim to deliver an efficient service that clients can rely on. Consistency is paramount to us as we understand the importance of providing regular workers. Staff are continually supervised and trained to high standards so you can be assured of a quality service. In addition to this we can customise training packages to suit any specialist needs.

There are three things that set us apart from other companies:

  1. We supply the same staff member each visit when possible.
  2. We stay for the time we agree to and definitely won’t get there late and leave early.
  3. We review our services with the service user and family to allow them to keep in control of their lives.

Meet the team

We agree set times to visit each week, from one hour to 24 hours a day and then allocate a staff member and introduce them to the family.

Often we will recruit a staff member specifically for the client which takes around 5 weeks. In the meantime one of our supervisors will visit at the agreed time to ensure we are doing exactly what the client wants and then trains and introduces the new staff member. This ensures the quality of our service.

What you can expect from the Altrust Home Help staff team:

·Fully checked, interviewed and vetted staff ·Enhanced DBS checks on all workers ·Two reference checks on all workers

·Five year work history ·Regular supervision and appraisal ·Code of Conduct for all employees

·Equal opportunities awareness policy ·Health and safety policy and training ·Respect of client confidentiality

·Ongoing training for all workers